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How jombet88 Handles Your Personal Data

This Privacy Policy tells you exactly what data we collect when you open an account, make a deposit via Touch 'n Go eWallet, Boost or GrabPay, and use our platform on any device. We keep it straightforward — no buried clauses, no vague language.

Account data collected at registrationPayment activity including e-wallet transactionsDevice and session activityYour right to access or remove dataDirect contact path for privacy requests
jombet88 How jombet88 Handles Your Personal Data
REACH US ON PRIVACY

Contact Us About Your Data

Privacy questions and data requests go straight to our support team. Whether you want to know what we hold, update something inaccurate, or ask us to remove your data, we keep the process direct. Reach out through any of the channels below and we will respond to your request on your account record.

Live Chat Open live chat from the account menu on any device. Raise your privacy request directly and we will log it against your account for follow-up.
Email Support Send your data request or privacy concern to our support email. Include your registered account name so we can locate your record quickly.
Account Help Centre Log into your account and navigate to Account Settings, then Help. Submit a data access or deletion request directly from within your account dashboard.
HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security

We take a practical approach to data protection — encryption in transit, access controls on our end, and a clear process when you want changes made. Players in Subang Jaya and across Malaysia access the platform on mobile, so device-level security and session handling are built into how the account works day to day.

Data Encryption

All data transmitted between your device and our platform is encrypted using SSL. This covers account login, payment activity via Boost or GrabPay, and live chat sessions.

Cookie Use

We use cookies to keep your session active across pages and to remember your account preferences. You can manage cookie settings through your browser at any time without affecting your account login.

Data Retention

We keep your account data for as long as your account is open. Once you request closure, we retain only what applicable rules require, then remove the rest within a reasonable period.

Access and Correction

You have the right to ask what data we hold, correct inaccurate records or request deletion. Submit your request via live chat or email and we will handle it against your account.

Common Questions About This Privacy Policy

Here are the questions we get most often about how we handle your data, what rights you hold and how to act on them. If your question is not here, reach us through live chat.

At registration we collect your name, email address, contact number and login credentials. We do not collect payment card details — deposits run through Touch 'n Go eWallet, Boost or GrabPay instead.

We record transaction references and amounts in RM to verify payments and resolve disputes. We do not store your e-wallet PIN, full account number or any banking password.

Access is restricted to staff who need it to operate your account, process your payments or respond to your support requests. We do not sell your data to third parties for marketing.

Log into your account and use the Help Centre under Account Settings, or contact us via live chat or email. Include your registered name so we can locate your record quickly.

Yes. Submit a deletion request through live chat or email. We will remove your data after your account is closed, retaining only what applicable rules require us to keep.

We use cookies to maintain your session and account preferences across pages. You can adjust cookie settings in your browser at any time; this does not affect your ability to log in.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.